FAQ’s

There are two options for renewal, but these must be completed BEFORE the expiry date on your CCNSG card, otherwise you will need to sit the full 2-day course again! 

The options are:

• CCNSG One-Day Refresher – a one day course offering a thorough review of the syllabus, with two paper based tests. This option is recommended for those seeking a comprehensive refresh of their knowledge.
• CCNSG Renewal - Test with Revision – a half day course held at the SHE Knows Training Centre for those who are confident with the syllabus. Candidates will sit the computer-based test at the centre following a brief revision session with one of our tutors. 

No, sorry, you will have to attend the two-day course if your passport has expired.

You are able to renew your card up to 6 months before the expiry date, with the three-year extension being added on to the remaining time.

All CCNSG sessions at SHE Knows are held at the SHE Knows Training Centre. This allows us to uphold the high standards that are expected of us by the ECITB. We also find that face-to-face training is the most effective, as it allows you to converse directly with the tutor with any queries. So, no you can’t do this test at home. Sorry. 

Please come in your work clothes, we don’t want you crawling through our simulator in your nice gear!

While there are no canteen facilities on our premises, we do have a small kitchen with a fridge, kettle & microwave that are available for use by training candidates for preparing food & hot drinks. A small selection of confectionary, crisps, Pot Noodles & canned drinks are also available to purchase using our honesty box system (bring change!). Free drinking water is provided on your desk during training sessions. Washroom facilities are open to all visitors. We are also very close to a large ASDA store & a Lidl, as well as a variety of fast-food outlets. There is free parking available on site. 

We are a ground floor unit with no stairs. We have accessible parking outside & accessible WC. 

 No, please don’t eat, smoke or drink before attending the face fit testing. 

Absolutely, we do this! We will need to discuss with you what facilities you have, so we know what to bring with us: laptop, TV, harness, abrasive wheels etc. Give us a call & ask. 

Our level 3 course covers the same outcomes as the NEBOSH Environmental & IEMA course however, as it is work based, there is a requirement to provide work based evidence as part of your learning. E.g. an aspects & impacts register. The advantage is – you will not have to send an end of course exam. 

Absolutely you can! We know that the NEBOSH structure isn’t for everyone. If you’ve started down the NEBOSH path but are not getting along with it, we would be happy to discuss your options for converting to the NVQ instead. Depending on how much of the NEBOSH course you have completed, there may be the option to use your assignments completed as RPL (recognition of prior learning) as evidence towards your NVQ, cutting down the amount of work you will need to do to achieve the qualification. As this would also be reducing the amount of assessing we would need to do, this means we may be able to offer the NVQ at a reduced price – a win all around! Get in touch with us for advice & guidance. 

Yes, you can, there are no prerequisites for undertaking an NVQ. We like to have an open & honest conversation about your job role & time available to learn. 

Completing the Level 6 Diploma in Occupational Health & Safety Practice, or the Level 7 NVQ Diploma in Strategic Health & Safety Leadership & Management with both allow you to gain CertIOSH status as long as you have two years relevant experience. 

If you work for a levy-paying employer, you may be eligible for partial or full funding of H&S qualifications through the CITB. Speak to your local CITB rep for more information!
We are also a registered learning provider with ELCAS, meaning ex-service personnel are able to use the ELC to towards funding our L3, L5, L6 & L7 qualifications.

This will be very difficult as you are considering a work-based evidence collection qualification. However, if you are undertaking voluntary work of a H&S nature, do talk to us as it is possible. 

Yes, we love coming to see you at work! It also allows your assessor to have a professional discussion about your job & what you do, which means that there will be less writing for you to do.  Not everyone offers this gem, it really reduces the amount of time you have to input into an NVQ.  Just ask for an NVQ with visits when you enrol. 

No, there is no minimum contract period! You can use our consultancy services on an ad-hoc basis, e.g. for a specific project, or as holiday cover. 

Yes, this is something we do for a variety of customers.  From a once-a-week attendance at CDM sites, through to continuous cover for jobs taking a period of several months.

We also provide H&S advisory & compliance cover during the construction of a festival s & events during the weeks build & break activities. 

Yes, quite often we can. We have worked alongside clients to assist them gain compliance with their procedures, risk assessments & subsequent training for topics such as confined spaces, PUWER assessments, Legionella, DSE & Manual handling compliance rollout, to name a few.